Privacy Policy

Introduction

Welcome to Counselling with Zita (“I”, “me”, “my”).
Your privacy is important to me. This Privacy Policy explains how I collect, use, and protect your personal information when you visit https://counsellingwithzita.com/.
This statement only applies to this website and not to therapy services with me.
This policy applies to visitors and users worldwide.

Data Controller

The data controller responsible for your personal data is:
Counselling with Zita / Zita Mahmood
Athlone, Ireland
Email: [email protected]

Personal Data I Collect

I may collect the following personal data when you use the website:
Information you provide directly
When you fill out forms on the website, the following data may be collected:
• Name
• Email address
• Message content
This information may be collected when you:
• Submit a contact form
• Sign up for my newsletter
Automatically collected data
Like most websites, certain technical information may be collected automatically by the hosting provider or website platform, including:
• IP address
• Browser type
• Device information
• Date and time of website visits
This data is generally used for website security and technical maintenance.

How I Use Your Data

I use your personal data for the following purposes:
• To respond to enquiries submitted through the contact form
• To send newsletters or updates if you have subscribed
• To manage and maintain the website
• To comply with legal obligations
I do not sell or rent your personal data to third parties.

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation, I rely on the following legal bases:
• Consent – when you subscribe to the newsletter or contact me
• Legitimate interest – to operate and maintain the website and respond to enquiries
• Legal obligation – where I must comply with applicable laws
You can withdraw consent at any time.

Third-Party Services

I use trusted third-party providers to operate the website and services.
Website hosting
This website is hosted by Bluehost.
They may process technical data such as IP addresses for hosting, security, and performance purposes.
Email newsletters
I use Mailchimp to manage email newsletters and mailing lists.
When you subscribe, your name and email address are stored and processed by Mailchimp in accordance with their privacy policies.

Data Retention

I retain personal data only as long as necessary for the purposes described in this policy.
• Contact form submissions: as long as it is needed for providing counselling and therapy services you chose
• Newsletter subscriber data: until you unsubscribe
After this period, data will be securely deleted unless retention is required by law.

International Data Transfers

Because some of the service providers operate internationally, your data may be transferred outside the European Economic Area (EEA). In such cases, appropriate safeguards are used to protect your data in accordance with the GDPR.

Your Data Protection Rights

Under the GDPR, you have the right to:
• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Withdraw consent at any time
To exercise these rights, please contact:
[email protected]

Cookies

The website may use basic cookies necessary for website functionality. These cookies do not collect personal information for marketing purposes.
If additional cookies or analytics tools are added in the future, this policy will be updated accordingly.

Children’s Privacy

This website is not intended for individuals under the age of 16, and I do not knowingly collect personal data from children.

Changes to This Privacy Policy

I may update this Privacy Policy from time to time to reflect changes in legal requirements or my services. Updates will be posted on this page with a revised “Last updated” date.

Contact me

If you have any questions about this Privacy Policy or how your data is handled, please contact:
Counselling with Zita / Zita Mahmood
Email: [email protected]